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Clearer credit conversations
Help customers understand changes to their account balance and give your team a shared reference when answering credit enquiries.
Purpose
Account credit is easier to understand when customers can follow the activity behind their balance. This module is for WHMCS businesses that want to give customers more context around credit movements and make related support conversations easier to follow.
Typical workflow
A customer notices that their balance has changed after an account adjustment. They review the available history, then contact your team with the relevant entry if they need an explanation. Both sides can discuss a specific movement rather than work backwards from the current total.
Role in WHMCS
The module provides a customer-facing view of credit activity within the existing account experience. Your billing team continues to manage the underlying credit decisions and business processes in WHMCS.
Scope and boundaries
A credit-history view explains recorded activity; it does not replace your accounting records or decide when a customer should receive credit. Additional approval processes or connections to external accounting systems should be assessed as separate requirements.
Key Features
Keep credit movements, useful references and customer-facing information together in a readable account history.
Transaction Ledger — Display credit additions and deductions with the dates, descriptions and references available for each entry.
Balance Adjustments — Give customers more context around manual adjustments, refunds and other supported credit activity.
History Exports & Display Controls — Provide export options and configure which supporting notes are visible in the client area.
Ledger display
Choose the information and descriptions shown to customers.
Administrative notes
Configure which internal notes are included in the customer-facing view.
Export options
Review the fields and formats available in the supplied release.
✓ Compatible with WHMCS v9.1
Installation guide
Follow the product-specific instructions for files, permissions and configuration.
Integration review
Check the relevant client-area theme, payment gateway or external API connections used by your setup.
From Setup to Daily Use
A clear path from installation to a workflow that fits your business.
01
Install the module
Follow the supplied guide to place the files in the appropriate WHMCS module directory.
02
Configure the ledger
Activate the module and choose the information customers should see.
03
Review the client view
Check representative credit entries, permissions and export settings before making the view available.
12 months of updates & support
Your purchase includes the initial support and update period. Continued use of the downloaded version is covered by its licence.
Optional $15 annual renewal
Renew access to updates and support after your first year when you need it.
Technical refund policy
Read the eligibility and support process before purchase.